Can I pay with PayPal?

We accept a wide range of payment type which includes Paypal.

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Coronavirus Update

In light of the ongoing situation relating to COVID-19 we have had to make changes to how our Customer Services Team operate as there are fewer staff available.

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How can I access my subscription content?

To access your subscription materials, log in by clicking the “Log In” button usually located at the upper-right corner of the website.

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How do I get a refund?

Please send refund requests using a contact for here and a customer service agent will be happy to assist you.

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My credit card shows a charge by "OCP*purchase title", "OnlineCardProcessing*purchase title", "CyberPAI*purchase title"

A charge on your credit card statement relates to a purchase made through OnlineCardPayments (OCP) or CyberPai who are authorised payment partner.

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I'm having trouble receiving emails

To make sure you don't miss any editions of our newsletters, we recommend that you put the sender's address in your email address book, or place it in your 'safe list' of email addresses you are happy to receive mail from (if you can do this). This will ensure that the emails won't be mistakenly sent to your 'Junk' folder.

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What are the risk of trading

Successful trading requires careful consideration and planning along each step. You should know what your overall goals are, which products are right for you, and how much of each product to buy.

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Are there any disclaimers I need to be aware of for your financial products/services?

Nothing published should be considered personalized investment advice.

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I'm new where should I start after I've made my purchase.

In general you will recieve an email with details of your first steps. However if you do not recieve this then the first step should be to click on the login icon and try to access the members area.

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